Returns & Exchanges

We want you to love your Starrily products, but if you are not completely satisfied, we offer returns on unused items within 30 days of delivery. Please note that for safety and hygiene reasons, we cannot accept returns on bottles that have been opened or used.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the unused items in their original packaging to ensure they are not damaged during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing